This Privacy Policy explains how SIRR ("we", "us") collects, uses, stores, and shares your personal information when you use the SIRR mobile application, web app, and Market storefront. SIRR is operated by Mashooque Ali LLC, 1910 Thomes Ave #2, Cheyenne, WY 82001, USA.
1. Information We Collect
- Account data: email address, display name, profile photo, and (if you sign in with Google) your Google account identifier.
- Communications: messages you send through chat, stored encrypted at rest.
- Commerce data: shipping address, phone number, order history, cart.
- Payment data: processed by a PCI-DSS compliant provider. We never store card numbers.
- Device & usage data: IP address, device type, OS/app version, crash logs.
- Local storage: session token, language and theme preferences.
2. How We Use Data
- Operate the Service (account, chat, orders, delivery).
- Process payments and prevent fraud.
- Send transactional notifications. We do not send marketing without opt-in.
- Improve product quality through aggregated analytics.
- Comply with tax, AML, and legal obligations.
3. Data Sharing
We share personal data only with hosting/database providers, payment processors, shipping carriers, and independent third-party Sellers strictly to fulfill your orders. We do not sell your data.
4. Data Retention
Account data is retained while your account is active plus 30 days after a deletion request. Order and tax records are kept for 10 years as required by law. Chat messages are deleted on request or after 12 months of inactivity.
5. Your Rights
You may access, correct, export, or delete your personal data at any time by emailing support@sirr.app. You may also request deletion from within the app.
6. Children
SIRR is not directed to children under 13 (or the age of digital consent in your country).
7. Security
We use TLS 1.3 in transit, AES-256 at rest, and row-level access controls in our database.
8. Changes
We will notify you in-app and by email at least 14 days before material changes.
9. Contact
Email: support@sirr.app